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It goes over how to verify your account, process payments, and share your information with trusted third parties to keep gameplay safe and legal in UK. You will also learn how to change your marketing choices and how long information about your activity and £ transactions can be kept.
When you create an account at Dotty Bingo Casino, you agree that you have read and understood our Privacy Policy. You also agree that we can use your personal information to provide gaming services, manage your account, and meet our legal and regulatory obligations.
After you submit your registration information, this agreement starts to take effect and lasts as long as your account is used. We only ask for the information we need to set up your profile safely and communicate with you when you sign up. There is basic technical information needed to keep the platform safe and stable, like your name, date of birth, contact information, and login information. Checking your identity, stopping fraud, customer service, and service messages like password resets and security alerts are all covered by your registration consent. Any choices you make that aren't required, like marketing choices, are handled separately and can be changed in your account settings.
We need your account verification consent when we ask for documents or other information to make sure you are who you say you are and to keep you, other players, and the casino safe. Along with making sure that withdrawals go to the right person, verification is also used to stop fraud and enforce responsible gaming rules. Checking may happen when you reach certain levels of activity, when you ask for a withdrawal (for example, withdraw £500), or when security systems notice patterns that don't seem right. We may also ask for proof before processing bigger transactions or when deposit and withdrawal patterns change quickly, like when £100 is deposited and then a withdrawal request is made right away.
Identity proof—a valid government-issued document—may be asked for as part of the verification process. One way to prove your current home address is with an address confirmation. Payment method confirmation: proof that you own the payment method, if needed for safe processing. Sources of funds information—extra information when required by compliance rules, especially for activities with a higher value. When asked for verification data, you agree to give correct and up-to-date information. You may have your account delayed, restricted, or even closed if you give false information, use someone else's documents, or try to hide your identity. This is to protect the platform and meet legal obligations.
If you sign up from UK or say you are a certain UK, we may ask for more information if it's needed to meet local rules. Such requests are limited to what is needed, and all data sent to us is handled under strict rules of privacy and security.
When you sign up for Dotty Bingo Casino's bonuses, promotions, tournaments, or loyalty rewards, we collect and use certain personal information to make the offer work, make sure the rules for the rewards are followed correctly, and stop people from abusing the system. To make sure that bonuses are given to the right account, wagering requirements are met, and rewards are given out correctly, we use this information.
To run the promotion and meet our legal and security obligations, we only ask for the information we need. Account and transaction data are used to make sure players are eligible for bonuses that have a minimum deposit of £20 or a reward threshold of £100 in qualifying play.
Information about your account and who you are might be used to make sure you can get a promotion and that all customers get bonuses fairly. This can have your name, date of birth, username, address, phone number, email address, and email address. If a promotion is limited by where you live, we may also use the country where you say you live in UK and, if necessary, your UK.
Data on promotional mechanics like bonus participation and loyalty activity is kept. This could include the offers you claimed, when and how you opted in, the bonus codes you used, the free games you got, your loyalty level, the points you earned and redeemed, and the dates they became valid and expired.
Data about game play and bets may be processed to make sure that offer rules are followed and that promotions are fair. If applicable, this can include game sessions, bet history, contribution rates, meeting wagering requirements, tournament scores, and looking for patterns that don't make sense that could mean bonus abuse.
Information about transactions and payments is used to make sure that deposits are valid and to give rewards that are based on spending, like cashback or reload bonuses. If the offer allows it, we may look at records of deposits and withdrawals, the type of payment method used, transaction IDs, and amounts like a deposit of £50 or a cashback calculation based on £200 in net losses.
You can get promotions by email, text message, push notification, or on-site message by using marketing preferences and communications. In order to send you relevant offers and respect your choices, this information may include your consent status, contact preferences, communication history, and whether you opened or clicked on a promotional message.
Technical information and data about devices can be used to send promotions safely and cut down on fraud. This can include browser data, login timestamps, IP addresses, and cookies or other similar technologies that help remember who is eligible, stop claims from being made more than once, and help with investigations by customer service.
Eligibility checks and anti-abuse controls may need extra proof in some situations, like when high-value rewards or quick bonus cycling are found. This could mean asking for proof of identity and address and making sure that the same person isn't using multiple accounts to claim the same offer over and over again.
Reward fulfillment data can be used to give out prizes correctly, like £300 in tournament payouts, bonus credits, free games, or loyalty points. We may collect delivery information for the sole purpose of fulfilling a promotion that includes physical prizes or rewards that aren't cash. Give out rewards according to the rules of the promotion, track progress, and give out bonus credits.
Verify eligibility, stop fraud, and protect customers and the casino to meet legal and security obligations. To let you know about changes—let you know when an offer you joined starts, ends, or has important new information.
As part of authorization, your payment provider sends us billing information along with the information you enter at checkout. We only use the billing information that is needed to process deposits like £10, £50, or £100. This is to keep payment processing quick and safe. Only trained staff or trusted payment partners are able to access this information.
The payment method chosen, the amount being sent, and the technical information needed to route and authorize the deposit are some of the things we collect. Our payment processor may also send us a payment token, a masked account number, or information about the bank that issued the card. This information will depend on the method used. Deposits are matched to the right account and anti-fraud checks are made possible by billing data.
List of billing information that can be included: billing name, billing address, and security check results (for example, whether the billing information matched). This information is used to stop unauthorized deposits and chargeback abuse, and to meet our regulatory obligations.
Standard deposits don't require or store full sensitive authentication data. When a payment method supports tokenization, we use the token that the provider sends us instead of keeping full payment credentials. Processing transactions: to approve and finish a deposit (for example, deposit £25). Fraud prevention means finding patterns that don't seem right so that both players and the casino are safe. To make sure that the payment source matches the information of the registered player, accounts must be matched. Keep accurate financial records for auditing and handling disputes by keeping records. If a deposit attempt fails, we may still keep a small record of it (like the time, method, and amount) to figure out what went wrong and stop fraudsters from trying again and again.
Keep in mind that you can only make deposits with a payment method that you own. If the payment source name doesn't match your account information, we may ask for confirmation before letting you make any more deposits, like deposit £100 or transactions with a higher value.
When you make a withdrawal request, Dotty Bingo Casino puts your privacy first. They only collect and use the information they need to complete the payout, stop fraud, and follow the law. In order to complete the transaction, your withdrawal information is only shared with trusted payment and compliance partners.
Payments may need to be verified before they can be sent out. This is done to protect both the player and the casino. Checks like these are meant to make sure that the person is who they say they are, that they own the payment method, and that they can legally and safely send the requested amount. Checking your KYC (Know Your Customer) information can be done before you can make a withdrawal. This is especially true for first-time withdrawals, changes to your account information, or larger payout amounts like withdrawing £500 or more. If more checks need to be done, you will be asked to send certain documents through secure channels.
Identification proof, like a clear photo or scan of a government-issued ID, is a common piece of KYC paperwork. A recent document with your name and address on it is needed to prove your address. Payment method verification: proof that the method of deposit you used is yours, like account ownership proof or limited details that are hidden. Source of Funds (SoF) checks may be needed when risk controls or regulatory thresholds are in place. For example, if you take out 2,000 £ or more from your account, for example, you may be asked to go through these checks. SoF checks to make sure that the money used for gaming comes from real places. Requests are only made for information that is needed for the check, and only authorized staff can see it.
Source of Funds proof can come from recent bank statements that show incoming funds and available balance, salary proof like a payslip or letter from an employer, and proof of savings, investments, or other legal income sources. All KYC and SoF materials are handled as sensitive personal data. They are kept in a place where only authorized people can get to them, are only used for verification and legal compliance, and are only kept for as long as required by law. You are protected by the same privacy rules whether you live in UK or have UK documents. Any extra rules are set by the law that applies. To keep delays to a minimum, make sure that the information on your account matches what's on your documents, send in clear pictures, and use the same payment method every time.
Dotty Bingo Casino will only ask for the missing documents needed to move forward if your withdrawal is held up for verification. They will not use your documents for marketing or other unrelated purposes.
Dotty Bingo Casino encourages responsible gaming by giving you useful limit tools that help you keep track of your time and money. When you set or change a limit, we use your account information to make sure it is applied correctly and to stop people from getting around it on purpose or by accident. Some player protection data is also used to find signs of risk and show safer gambling messages when they are needed.
Players' safety, following the rules, and keeping the site safe for all customers are the main goals of this processing.
Limits for responsible gaming are linked to your account and used across all products that need them. Things like your account ID, recent deposits, stake history, session activity, and the timestamps of limit requests are used to make sure they are followed. Then, a deposit cap stops deposits above a certain amount, and a time limit sets off alerts or limits your session. The maximum amount you can deposit in a certain amount of time is called a deposit limit. For instance, set a daily deposit limit of 100 £.
Net losses are limited within a certain time frame by loss limits. For example, set a £200 weekly loss cap. Limits on how much you can bet or stake in a certain amount of time. For instance, set a monthly limit of £500 on bets. Limits on sessions or time: You can control how much time you spend logged in by using activity logs and session duration to set a limit. If you ask for a limit increase, we may put in place a cooling-off period before it goes into effect. We will use the time of your request and your account history to make sure the delay is applied correctly. To make protection stronger, decreases to limits are usually used right away.
Support is also given for self-exclusion and time-outs. When enabled, we check your exclusion status and length of time to block access, stop play-related marketing messages when needed, and stop new deposits while the exclusion period is in effect. For example, a time-out can last for 24 hours, while a self-exclusion can last longer, depending on which option you pick. If UK laws need extra protections, we may use verification signals and account checks to make sure that limits are applied correctly. For example, we may stop people from making or using duplicate accounts to get around limits.
Player protection monitoring may include automated checks of patterns like making a lot of deposits quickly, trying to make deposits again after reaching a limit, staying in a session for a long time, and spending a lot of money compared to what you normally do.
These checks use transactional and gameplay records that are already linked to your account. They are meant to send you safer gambling messages, let you interact with your account, or take other safety measures when they think it's necessary. Only trained teams and providers who support responsible gaming tooling are allowed to access this information, and we only keep it for as long as we need to in order to protect players and follow the law. Your contact information and account identifiers will be used to complete the request and keep a record of changes made for safety and legal reasons if you contact support to set or change a limit.
Your Dotty Bingo Casino account is safe from unauthorized activity because the site and app use cookies and mobile tracking tools to keep them running smoothly and remember your preferences.
Some tracking is needed for basic functions like safe login, stable sessions, and stopping fraud. Other tracking isn't required, but it helps us figure out which features players like to use the most, which helps us fix performance problems faster, and which helps us make promotions more relevant. You always have control because you can limit the types of cookies that can be saved in your browser and change how apps can access your device in the settings.
The Dotty Bingo Casino may store small files and identifiers on your device when you use a mobile browser to access the site. Some of these technologies are cookies, local storage, pixels, and app-based SDK-based identifiers. Strictly necessary cookies are those that are needed to load pages, keep you logged in, and support safe transactions and anti-fraud checks.
Preferences remembers choices you make, like language, region, or how you want the game to look. Analytics: Tracks performance and usage patterns, like which pages take a long time to load or places where people leave the site. Marketing: helps you avoid showing the same ads over and over and lets you see how well your campaign is doing when you want to.
If you block all cookies, some features might not work right, like being able to stay logged in, load game sessions reliably, or make a deposit like £20 without getting prompted over and over again for security reasons. To handle cookies on a mobile browser, go to the settings and clear site data, block third-party cookies, or turn off all cookies. You can also browse privately, but keep in mind that when you end the session, these modes may reset your settings.
Your device may let you limit ad tracking or reset your advertising identifier. Here's how to change your in-app tracking settings. If you change these settings, you may see less personalized marketing, but you can still play games and log in to your account. Important: you need some security and anti-fraud signals. If you disable all tracking, you might have to go through extra verification steps before you can withdraw money, like when you ask for £500 or more.
Some permissions may be asked for by Dotty Bingo Casino in order for the app to fully work. Most permissions can be given or taken away, and you can change your mind later in the device settings.
Notifications may include account alerts, reminders to play responsibly, and promotional messages that you choose to receive. To speed up secure access on supported devices, biometric login lets you use your face or fingerprint to unlock your account. Storage—helps store assets so they load faster, and if you choose to verify your account, it may let you upload files. If you choose to scan or take a picture of verification documents in the app, you will need to have a camera. If you refuse a permission, the app should still work, but it might not be able to do as much. You can still play, for example, even if you can't get to the camera, but you might have to find another way to upload verification images.
Check your device's permission list often and get rid of any permissions you don't need. Also, clear your cookies and cached data after using a shared device to protect your account privacy. If you are traveling and playing from UK, you may also see more consent prompts because of how tracking technologies are used in that country.
Dotty Bingo Casino uses multiple layers of security to keep personal information, game play, and account access safe. These steps are meant to lower the chances of someone getting in without permission, losing data, or taking over your account. At the same time, they will keep the platform stable and safe for normal use.
Secure data transmission, limited internal access, ongoing monitoring for odd behavior, and useful tools you can use to keep your account safe are all parts of the protection. Even though no online service can promise complete safety, strong encryption and active fraud prevention make the risk much lower.
Secure transmission: When you log in, register, or submit information, data is sent using modern encryption protocols to make it harder for someone else to read it. In this list are private account information and uploads for verification when needed. Secure storage: Personal information is kept in a way that makes it impossible for people who aren't supposed to see or change it to do so. It is not possible to store passwords in plain text; instead, they are encrypted and kept safe.
Employees who are authorized and need to see user data for operational, security, or compliance reasons are the only ones who can see it internally. To support accountability and lower exposure, access is tracked and logged. Recommended: Pick a unique password, don't use other sites' login information, and never share your login information with anyone else. Don't save your passwords in the browser if you use a shared device to access your account. Never sign out.
Important information about money: The payment and payout processes are protected by security checks that help stop unauthorized transactions. These checks look for things like attempts to withdraw 500 £ or more to a place that hasn't been verified, so extra verification may be needed.
The system looks for common signs of fraud, such as repeated failed login attempts and strange access patterns, changes to account information that don't make sense, or sudden device and location switching, payment behavior that doesn't seem to fit with normal account activity, and withdrawal requests that don't match known account ownership indicators. To protect your funds, if an action seems high risk, some account functions may be temporarily limited until the activity can be confirmed. To avoid loss, this could mean stopping withdrawals or holding a payout request.
Safety of sessions and devices: Active sessions are managed to lower the chance of use without permission. You might have to re-authenticate, reset your password, or go through more checks before you can continue if the platform finds suspicious activity.
If you think something is wrong, you should change your password right away, make sure your email is secure, and get in touch with support right away if you see strange logins, emails telling you to reset your password that you didn't expect, or transactions that you don't recognize.
Dotty Bingo Casino runs its gaming services in line with all license and rule requirements. By including identity checks and other measures for responsible gaming when needed, these frameworks make sure that players are safe, that games are fair, and that personal information is handled safely. Some limited personal information may be shared with trusted third parties so that games, payments, security, and compliance can work.
We only share what is needed for the stated purpose, and partners are expected to keep information private and secure. To support fair play, stop fraud, and meet legal obligations that may apply based on your location, UK, or where payment instruments are issued, our compliance program is in place. For example, they might check your identity, age, and eligibility before letting you do certain things like withdrawing £500 or asking for higher transaction limits. According to regulations and the law, we may have to collect and process certain data, store it for certain amounts of time, and give it to the right authorities when they legally ask for it.
We may also use eligibility checks to stop people from getting access or limit the services they can get in UK where restrictions apply. Key knowledge and identity verification (KYC) to make sure you are old enough to play and who you say you are help with compliance. Checks to stop money laundering and funding for terrorism, especially when there is strange activity or a large withdrawal like £1,000. There should be checks for responsible gaming and enforcement of self-exclusion or limits when needed. To find account takeovers and bonus abuse, fraud prevention and account security monitoring are used. We may ask for proof to begin checks, and until verification is complete, we may limit deposits, gameplay, or withdrawals. Depending on the situation, we may ask for more information before releasing winnings or making withdrawals of 200 £ or more if there is a mismatch or a concern about compliance.
Legal requirements and our internal controls tell us how long to keep data for compliance reasons. Records are only kept for as long as they are needed for legal, security, dispute, and auditing reasons. After that time, data is deleted or made anonymous as much as possible. When a service provider works with data from another country, international transfers may happen the data. In these situations, we use the right protections to keep personal data safe, like contractual safeguards and security standards that are in line with the law. We may make legal disclosures when we need to in order to follow the law, enforce our terms, protect players and our services, or in response to valid requests from authorities, law enforcement, or dispute resolution bodies.
Depending on the law, you may be able to ask for access to, correction of, or deletion of personal data. Because of licensing, anti-money laundering (AML), or financial recordkeeping requirements, some data can't be deleted right away. For gaming services, third parties can only share what they need to in order to run the platform and meet their legal obligations. Your information is not sold. We may share data with the types of partners listed below, but only if they agree to strict contractual terms. Payment processors and financial partners—to handle deposits of up to £50, withdrawals of up to £500, chargebacks, and checks for fraud. Identity and verification service providers - to make sure of your age, identity, address, and sanction status.
The casino platform is run by game suppliers and platform providers, who make sure the games work and are fair. Services for security and fraud prevention to spot odd behavior, keep accounts safe, and stop abuse. Compliance and risk tools are used to help with anti-money laundering (AML) checks, controls for responsible gaming, and regulatory reporting when needed. To handle your requests, make sure you own the account, and settle disputes, customer support systems are needed. To help with legal, accounting, and licensing duties, there are auditors and professional advisors. As much as possible, we try to keep data safe while it's in transit and while it's at rest, and we only let people who need to see it see it.
You can get in touch with our support team through the official channels listed on the site if you have questions about a specific partner or the legal basis for a certain disclosure.
We get the information we need to protect your account, process payments, and follow licensing rules in order to open and open your account. This usually has your name, date of birth, phone number, address, device and IP information, transaction history, and game history. For each bonus you choose, we keep track of whether you accept it and how much you wager so that the terms are followed correctly. Your personal information is not sold; we only use it to run the service, stop fraud, and follow the law.
Your payment information is kept safe and is only given to the payment processors and providers that are required by law to complete the transaction. We only keep the information that is needed for compliance, bank reconciliation, and chargebacks. Complete bank card numbers are not kept; sensitive payment information is kept safe with secure processing and encryption that are standard in the industry. This is done to cut down on fraud and meet anti-money laundering rules: withdrawals must be paid from the same option used to deposit.
We might need to see a photo ID, proof of address, and proof of payment method in order to approve withdrawals and keep your account safe. We might ask for a selfie or a short video check to make sure you are who you say you are. For faster payouts, make sure that the information in your profile and the documents you send match, and upload clear pictures that show all of the corners. Withdrawals may be held until verification is complete, especially if security or compliance checks are needed for your account.
When you accept a bonus, we keep track of your bonus-related activity so that we can apply the bonus rules. This includes your wagering progress, the games that are eligible, your maximum bet, and any withdrawal limits that come with the offer. This information is only used by the company to give bonuses and check for fraud, duplicate accounts, and patterns of play that aren't allowed. When figuring out how much money you can withdraw from a bonus that has a maximum cashout amount, we look at your history of bonuses and transactions to know the exact amount.
Availability depends on licenses and rules in your area. If UK isn't supported, you might not be able to sign up, make deposits, or play. We might check your IP address, device signals, and location information to make sure you are accessing the site from a legal area and to stop people from taking over your account. The security for mobile access is the same as for desktop access: connections are encrypted, fraud is tracked, and session controls are used. Use a strong password, keep your email safe, and turn on any account security features that are available for extra protection. As soon as you think someone has gotten into your account without your permission, please contact support so that we can lock it and protect your balance.
We only collect the information we need to process payments and keep your account safe. This includes your name, contact information, date of birth, payment method information, transaction history, IP address, and device identifiers. We do not store full card numbers or CVV codes on our systems; all payment card data is handled by PCI-compliant payment providers and secure connections. We stop people from doing things that aren't allowed by using encryption in transit, access controls, monitoring, and fraud checks. To provide the service, we only share your information with those needed to do so, like payment processors, partners in Know Your Customer (KYC) and fraud prevention, and regulators or law enforcement when required by law. Use a strong, unique password, turn on any account security features that are available, and withdraw money to a payment method that is in your own name to lower your risk.
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